Our 4 Guitar Ninjas locations are open Monday through Friday from 12pm - 8pm, and Saturday from 9am - 4pm.

Please note, we do have holiday closures that may effect standard operating days: Guitar Ninjas is closed every year for Spring Break, Memorial Day, Summer Break, Labor Day, Halloween, Thanksgiving, and Winter Break.

The specific dates vary from year to year, and a few (e.g. Spring Break) are based off of the relevant year's school calendar. Makeup lessons are built into our calendar when there are 5 week months (learn more about that here).

For a complete list of Guitar Ninjas closure dates, please check this spreadsheet (which is updated each year to make sure you have the current data you need!)Item description

Navigate to portal.guitarninjas.com on your desktop, or download & open our App on your mobile device. Your Username and Password are always the student's first and last name, all one-word and lowercase. 

For example:

• Username: jimihendrix (firstnamelastname)

• Password: jimihendrix (firstnamelastname)

Click here for a quick video overview of your Practice Portal on a desktop.

Click here for a video overview of the need to knows on the mobile app version of your Practice Portal.

How to join a Zoom Lesson:

• Log into your portal account at portal.guitarninjas.com on your web browser

• Click on the calendar icon in the top right side of the screen, and then click on the date of your lesson

• The current date must be selected in order to connect with the correct instructor

• Click “Join Zoom Lesson” and wait for your instructor to open the Zoom room!

Check out this quick video tutorial!

We understand that life happens, and we do our best to accommodate when it does. As a courtesy, we offer makeup lessons for eligible cancellations, based on the guidelines below and when availability allows.

Please note that makeup lessons are not guaranteed, as our schedule fills up quickly and instructor availability may be limited.

Makeup lessons must be scheduled and completed within 3 weeks of the original missed lesson.

To qualify for a makeup lesson:
• Weekday lessons (Monday–Friday): Must be canceled by 9:00 AM on the day of the lesson.
• Weekend lessons (Saturday): Must be canceled by 9:00 PM the night before.

You can shoot us a quick email at contact@guitarninjas.com and we will let your instructor know.

• Burbank: 3308 W Burbank Blvd., Burbank, CA 91505

• Orange: 1820 W Orangewood Ave, Suite 201, Orange, CA 92868

• Glendale: 725 Broadway, Suite 201, Glendale, CA 91205

• Santa Clarita: 23030 Lyons Ave, Suite 200, Santa Clarita, CA 91321

Simply log into your portal account, and follow these steps:

1. Click on “Schedule”

2. Click on your lesson day, and then click “cancel lesson”

Note: Lessons must be canceled by 9:00 am the day of the lesson (9:00 pm the night before for Saturday lessons) in order to receive a free makeup lesson

• From there, follow the directions on the screen to schedule your makeup lesson

Check out this quick video tutorial!

Unfortunately, we cannot prorate lessons.

If you find yourself having to miss multiple lessons in any given month, given scheduling constraints or something similar, you’re welcome to pause your membership for that month (please complete this form to process that request).

You’re also welcome to cancel and reschedule at your convenience, following the cancel & reschedule instructions below:

Simply log into your portal account, and follow these steps:

1. Click on “Schedule”

2. Click on your lesson day, and then click “cancel lesson”

Note: Lessons must be canceled by 9:00 am the day of the lesson (9:00 pm the night before for Saturday lessons) in order to receive a free makeup lesson

• From there, follow the directions on the screen to schedule your makeup lesson

Check out this quick video tutorial!

Here’s how to permanently change your lesson time:

1. Login to portal.guitarninjas.com via your desktop browser

2. Click on the calendar icon

3. Click on “Change Permanent Lesson Time”

4. Choose from any of our available times and submit the request.

Our scheduling admin will confirm the change and email you back within 1 business day!

Here is a video on how to permanently change your lesson time!

If you’re not seeing any available slots in the portal that work for you, please let us know a day and time frame that generally works for you by emailing scheduling@guitarninjas.com. If we are able to accommodate you in any way we will, but if not, we will place your request on our priority waiting list and you will be notified as soon as something becomes available.

We offer our members the option of pivoting to an online lesson up to 1 second before their scheduled lesson time. We do this because we know life happens! Maybe traffic is bad, maybe someone isn’t feeling great at home, or maybe you’re out of town but still want to take your lesson. We’ve got you!

Simply log into your portal account, and follow these steps:

1. Click on “Schedule”

2. Click on your lesson day*, and then click “Join Zoom Lesson” at the bottom of the box that pops up

3. Your instructor will get a notification that you’re going to be joining the lesson online

4. Zoom will automatically open up for you, and the instructor will let you into the Zoom room

*Make sure you’re selecting the correct lesson date! Each Zoom link is specific to your lesson day & time.

Check out this quick video tutorial!

If you do not see any makeup times available, please message us at scheduling@guitarninjas.com and we will look for alternative times for you.

Click here for a secure registration form to update your billing information. Simply enter the CC number and expiration date in the secure notes section and submit!

Friendly reminder: Your membership charge will appear as Maestro Performance Products on bank and credit card statements.

Either email us at contact@guitarninjas.com, or send us a message using this link, and someone from our team will get back to you within 24 hours!

Click Here for Piano Workbooks

While it is not required to own an instrument to begin lessons (we have plenty of loaners at our studios), we highly recommend purchasing one to ensure that the student can practice at home.

If you have your own instrument, bring it along. Otherwise, all we need is you, a positive attitude, and we’re good to go!

Need to take a short break? No problem. We will be happy to hold your spot for 1 month at no cost.

Please fill out this form and a member of our admin team will reach out within one business day 🤘

To cancel your membership, please fill out this membership cancellation form, and someone from our team will process your request.

Please let us know no later than 1 week before the next billing cycle (2nd of the month). Membership cancellations made after the 2nd of the month will take effect the following month.Item description

Guitar Ninjas does not offer refunds for unused lessons. However, if you cancel your membership with proper notice, you are welcome to attend any remaining lessons until your membership officially ends.

Yes! We are proud to offer several opportunities for our students to perform throughout the year, including our Jam Club (twice per year). Look for enrollment opportunities in our monthly newsletter!

The member portal contains a wealth of information for each student – dig into lessons, sheet music, audio files, music theory, and more.

Guitar Ninjas is closed every year for Spring Break, Memorial Day, Summer Break, Labor Day, Halloween, Thanksgiving, and Winter Break.

The specific dates vary from year to year, and a few (e.g. Spring Break) are based off of the relevant year's school calendar. Makeup lessons are built into our calendar when there are 5 week months (learn more about that here).

For a complete list of Guitar Ninjas closure dates, please check this spreadsheet (which is updated each year to make sure you have the current data you need!)

Please direct any mailings to our Burbank studio location: 916 W Burbank Blvd C114 Burbank, CA 91506

Thanks!